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Staff

All staff of the CIS are fully trained in the Information Advice and Advocacy Programme which is a FETAC Accredited Level 6 Award. They can progress to the Advocacy Practice programme which is a FETAC Accredited Level 7 Award. There is continuous in-service training for all staff provided by the Citizens Information Board Training Services.

Development Manager

Connie Gerety - Manager at Co. Longford CIS

Overall responsibility for the development; administration; promotion; human resources; budgeting and financial accountability for Co. Longford Citizens Information Service Company Ltd.

Management of Regional Advocacy Service for Longford, Westmeath, Meath, Cavan, Monaghan, Louth and North Co. Dublin

Administrator

Mary Gray - Part time administrator to the service.

Responsible for all clerical, administration, training and financial recording.

Arranging events and meetings as required

Dealing directly with clients and non-commercial organisations.

Information Officer

Eileen Kenny - Full time Information Officer

Responsible for the provision of information, advice and advocacy services to members of the public on a range of civil and social rights and entitlements.

Offering options, support and representational advocacy where a need is identified.

 

Information Officer

Zuzana Mokra - Part time Information Officer

Responsible for the provision of information, advice and advocacy services to members of the public on a range of civil and social rights and entitlements.

Offering options, support and representational advocacy where a need is identified.

 

Advocacy Support Worker

Eibhlin Harrington - Regional Support Worker for Longford, Westmeath, Meath, Cavan, Monaghan, Louth and North Co. Dublin.

Responsible for the support and mentoring of advocates to deliver a professional service and adherence to principles, policies, practice and quality standards thereby enhancing the capacity of Citizens Information Services in a  region to deliver mainstream advocacy.

Volunteers

The existing volunteer personnel in the Citizens Information Service bring a considerable range of knowledge and skills to the service by their weekly attendance.

Community Employment

The CIS is supported by the Department of Social Protection, which creates work placements for Community Employment participants. All participants on the Community Employment Scheme are given the opportunity to study for the Information Advice and Advocacy Programme (IAAP). The trained participants work as Information providers with the CIS.